Privacy Policy

Privacy Policy

Effective Date: August 31, 2025

At Barclays, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you access or use our website, mobile application, and online banking services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, residential address, and government-issued ID.
• Financial Information: Bank account details, transaction history, deposits, withdrawals, and payment methods.
• Technical Information: IP address, browser type, device information, and login activity.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Providing and managing your account and transactions
• Improving our banking services and digital platforms
• Detecting and preventing fraud or unauthorized activity
• Complying with legal, regulatory, and security requirements
• Communicating with you about updates, promotions, or support

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

• Regulatory authorities, law enforcement, or government agencies as required by law
• Trusted third-party service providers who support our banking operations
• Auditors, consultants, and advisors working with Barclays

4. Data Security

We implement strict technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure authentication protocols.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or regulation.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or correct your personal data
• Request deletion of your data
• Withdraw consent for certain processing activities
• Request a copy of your information in a portable format

To exercise these rights, please contact us at support@barclaisbnk.com.

7. Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You may disable cookies through your browser settings, but some features may not work properly.

8. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

support@barclaisbnk.com

+44 7831555780